Guest-Safety Security Officer | Patrol, Respond, Protect

Hyatt Regency; Austin (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Free parking

Room discounts

401k plan

Employee meals

Retail discounts

Career growth

Job summary

Hyatt Regency Lost Pines Resort and Spa in Texas is seeking a Security Officer to help create a secure, welcoming environment for guests and team members. You will patrol the property, respond to concerns with professionalism, and uphold safety procedures.

This role requires the ability to stand long periods, work a flexible schedule including holidays, and produce detailed incident reports. Join a team focused on guest safety and exceptional service.

Qualifications

• Strong desire to satisfy guests and colleagues in a fast-paced hotel environment.
• Excellent verbal and written communication skills.
• Ability to stand for long periods and walk moderate distances.
• Flexible schedule, including weekends and holidays.
• Basic computer skills and attention to detail.
• Previous security experience preferred.
• Must be at least 18 years old.
• Must pass a background check.
• Valid driver’s license with a clean driving record.

Responsibilities

• Patrol Hyatt Regency Lost Pines Resort & Spa to maintain a safe environment.
• Respond to guest and team member concerns with professionalism.
• Follow all safety and security procedures.
• Complete accurate incident reports as needed.
• Serve as a visible, reassuring presence for guests and staff.

Skills

Communication skills

Customer service

Flexibility

Physical stamina

Attention to detail

Tools

Basic computer skills

Job description

Hyatt Regency Lost Pines Resort and Spa in Texas is seeking a Security Officer to help create a secure, welcoming environment for guests and team members. You will patrol the property, respond to concerns with professionalism, and uphold safety procedures.

This role requires the ability to stand long periods, work a flexible schedule including holidays, and produce detailed incident reports. Join a team focused on guest safety and exceptional service.