Security Officer: Luxury Hotel Safety & Guest Experience

Hyatt Hotels Corporation

Austin (TX)

Hybride

USD 22 000 - 30 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Health insurance
401(k) plan
College savings plan
Employee stock purchase plan
Paid time off
Adoption assistance
Discounted rooms at Hyatt locations
Free meals during shifts
Well-being assistance
Educational assistance

Résumé du poste

Hyatt Austin is seeking a Security Officer to oversee the safety of guests and colleagues, ensure compliance with security standards, and document incidents as required.

The role requires physical stamina, the ability to stand and walk for extended periods, and flexibility to work varied shifts, including weekends and holidays. Texas TOPS Level 2 certification and basic computer skills are essential, prior security experience preferred.

Qualifications

  • Desire to satisfy guests in a fast-paced environment.
  • Refined verbal and written communication skills.
  • Ability to stand for long periods and walk moderate distances.
  • Must be able to work a flexible schedule, including weekends and holidays.
  • Proficient in basic computer skills.
  • Previous security experience preferred.
  • Valid first-aid/CPR & AED certification.
  • Valid Texas (Dept. of Public Safety – TOPS) Level 2 Security Officer certification (completion required prior to date of hire).

Connaissances

Verbal and written communication
Basic computer skills
Security experience
Stamina/standing for long periods
Flexibility incl. weekends/holidays
First-aid/CPR/AED certification

Description du poste

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Security Officer is responsible for the oversight of the safety and security of the hotel guests and employees. This person will follow safety and security standards and complete incident reports as required.

The Hotels

When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant + bar concepts, an expansive pool deck, and private cabanas, and over 10,000 square feet of flexible and traditional event space.

The 193-king room tommie Austin is built for the spirited adventurer. Guest will be encouraged to explore Austin’s unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.

Both hotels are anchored on the ground floor by our restaurant, Arriba Abajo, a 13,000 sq ft. indoor and outdoor oasis as well as 5 th Street Diner + Royale Room, a street-side concept serving daily fare for locals, residents, and guests alike. Mixed-use project will also feature a residential tower – Sienna – and 10,000 square feet of retail space and a 7,000 sq. ft. state of the art fitness center and simulator room, appropriately named the “T” Box.

The Benefits & Perks

We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan, or Employee Stock Purchase Plan. Oh, and we don’t want to leave out our lifestyle benefits! Paid time off including vacation, holidays, and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, well-being & educational assistance, and many more!

Qualifications
  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time and walk moderate distances
  • Must be able to work a flexible schedule, including weekends and holidays
  • Proficient in basic computer skills
  • Previous security experience preferred
  • Valid first-aid / CPR & AED certification
  • Valid Texas (Dept. of Public Safety – TOPS) Level 2 Security Officer certification (completion required prior to date of hire).

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity.This is the Hyatt Touch.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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