Guest Safety & Security Lead

Hyatt Regency Lost Pines Resort and Spa; Texas; On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Career growth and advancement

Discounted room nights

Free parking

401(k) and employee stock purchase

Employee meals

Retail discounts

Diversity groups

Colleague recognition programs

Employee assistance

Job summary

Hyatt Regency Lost Pines Resort & Spa is seeking a Security Officer to help create a secure and welcoming environment for guests and team members. You will patrol the property, respond professionally to concerns, and maintain safety procedures.

The role requires the ability to stand for long periods, a flexible schedule including weekends/holidays, and the capacity to complete detailed incident reports. Training and career growth opportunities are highlighted in our benefits package.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Refined verbal and written communication skills.
• Able to stand for long periods and walk moderate distances.
• Able to work a flexible schedule, including weekends and holidays.
• Proficient in basic computer skills.
• Previous security experience preferred.
• Must be 18 years old and able to pass a background check.
• Must have a valid driver’s license and a clean driving record.

Responsibilities

• Patrol hotel property to ensure a safe and secure environment.
• Respond to guest and employee concerns with professionalism and courtesy.
• Follow all safety and security procedures.
• Complete accurate, detailed incident reports as needed.
• Serve as a visible, reassuring presence throughout the hotel.

Skills

Customer service

Communication

Stamina

Flexibility

Computer skills

Security experience

Age 18+

Background check

Driver's license

Job description

Hyatt Regency Lost Pines Resort & Spa is seeking a Security Officer to help create a secure and welcoming environment for guests and team members. You will patrol the property, respond professionally to concerns, and maintain safety procedures.

The role requires the ability to stand for long periods, a flexible schedule including weekends/holidays, and the capacity to complete detailed incident reports. Training and career growth opportunities are highlighted in our benefits package.