Guest-Focused Security Officer: First Aid & Compliance

San Luis Resort, Spa and Conference Center; Galveston (TX); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Benefits plans

Paid time off

401K

Advancement opportunities

Diversity-friendly environment

Employee discounts

Job summary

San Luis Resort, Spa and Conference Center in Galveston, TX seeks a Security Officer to provide a friendly and safe environment for guests and team members while protecting assets.

Key responsibilities include patrolling property areas, handling guest interactions professionally, and enforcing regulations. The role requires first aid/CPR certification, the ability to lift 25 pounds, and flexibility to work nights and weekends. This position offers benefits and opportunities for advancement.

Qualifications

• One year or more of law enforcement, or security experience (preferred).
• American Red Cross or Equivalent Adult First Aid/CPR Certification or are able to obtain one upon hire.
• Have or are able to obtain any gaming license that may be required.
• Team Player with a guest first attitude.

Responsibilities

• Responsible for the safety and welfare of all guests and employees.
• Maintaining order and keeping the peace on the property.
• Perform area-based security patrols in assigned areas throughout the property.
• Deliver positive, courteous, and professional guest service in all interactions.
• Exercise good judgment in solving problems and resolution of guest issues.
• Provide medical assistance to persons in need, including First Aid and CPR when necessary.
• Uphold and enforce gaming regulations, company policies, and procedures, as well as all Federal and State laws and regulations.
• Read, interpret, and analyze security reports and other company documents daily.
• Investigations into a variety of internal and external incidents and create detailed reports to reflect findings.
• Monitor incidents of loss and investigate to determine the source of the loss.
• Work a flexible schedule to accommodate the operation, including nights and weekends.
• Display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic.
• Standing or walking for long periods of time.
• Other duties as requested by Supervisors/Manager.
• May perform legal detainments when permissible; verify casino guests are of legal age.

Skills

Security experience

Guest-focused

Team player

Education

First Aid/CPR certification

Tools

Gaming license eligibility

Job description

San Luis Resort, Spa and Conference Center in Galveston, TX seeks a Security Officer to provide a friendly and safe environment for guests and team members while protecting assets.

Key responsibilities include patrolling property areas, handling guest interactions professionally, and enforcing regulations. The role requires first aid/CPR certification, the ability to lift 25 pounds, and flexibility to work nights and weekends. This position offers benefits and opportunities for advancement.