Security Officer | On-Call

Hyatt Regency; Austin (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Free parking

Room discounts

401k plan

Employee meals

Retail discounts

Career growth

Job summary

Hyatt Regency Lost Pines Resort and Spa in Texas is seeking a Security Officer to help create a secure, welcoming environment for guests and team members. You will patrol the property, respond to concerns with professionalism, and uphold safety procedures.

This role requires the ability to stand long periods, work a flexible schedule including holidays, and produce detailed incident reports. Join a team focused on guest safety and exceptional service.

Qualifications

• Strong desire to satisfy guests and colleagues in a fast-paced hotel environment.
• Excellent verbal and written communication skills.
• Ability to stand for long periods and walk moderate distances.
• Flexible schedule, including weekends and holidays.
• Basic computer skills and attention to detail.
• Previous security experience preferred.
• Must be at least 18 years old.
• Must pass a background check.
• Valid driver’s license with a clean driving record.

Responsibilities

• Patrol Hyatt Regency Lost Pines Resort & Spa to maintain a safe environment.
• Respond to guest and team member concerns with professionalism.
• Follow all safety and security procedures.
• Complete accurate incident reports as needed.
• Serve as a visible, reassuring presence for guests and staff.

Skills

Communication skills

Customer service

Flexibility

Physical stamina

Attention to detail

Tools

Basic computer skills

Job description

Organization- Hyatt Regency Lost Pines Resort and Spa

Summary

As a Security Officer, at Hyatt Regency Lost Pines Resort & Spa, you’ll be a key part of creating a secure, welcoming environment for our guests and team members. We’re looking for someone dependable, professional, and confident—someone who takes pride in maintaining safety standards and responding calmly to any situation.

What You’ll Do:

• Patrol hotel property to ensure a safe and secure environment
• Respond to guest and employee concerns with professionalism and courtesy
• Follow all safety and security procedures
• Complete accurate, detailed incident reports as needed
• Serve as a visible, reassuring presence throughout the hotel

Full, open availability to work on any day is required. Holiday availability is also required for this role. Must be able to stand for long periods of time and walk moderate distances.

Benefits |

We care for people so they can be their best. Our colleagues enjoy:

• Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Discounted Room Nights – for you, your friends and your family!
• Free Parking – convenient and cost-free parking for all our associates
• Financial Perks - 401(k) & discounted employee stock purchase plan
• Employee Assistance – 24/6 emotional support, legal guidance, personal & financial resources
• Employee meals – in our cafeteria for full-time, part-time and on-call colleagues
• Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More!
• Diversity Groups – Join our inclusive and supportive community
• Colleague Recognition Programs - Be celebrated for your hard work and dedication.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time and walk moderate distances
• Must be able to work a flexible schedule, including weekends and holidays
• Proficient in basic computer skills
• Previous security experience preferred
• Must be at least 18 years old
• Must be able to pass a background check
• Must have a valid \'s driving license and a clean driving record