Guest Safety & Hospitality Security Officer

Hilton; Austin (TX); On-site; USD 38,000 - 60,000; Full time

Job summary

Hilton in Austin is seeking a Security Officer to safeguard guests, colleagues, and property while delivering the warm, hospitality-driven service we’re known for. You’ll conduct regular patrols, respond to emergencies, assist with investigations, and maintain precise security documentation to support a safe stay for every guest.

Join our team to apply your integrity, leadership, and teamwork in a dynamic hospitality environment where every shift matters and guest safety is a shared

Qualifications

• A passion for hospitality and guest service.
• Integrity and doing the right thing.
• Leadership, teamwork, ownership, and accountability.

Responsibilities

• Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions.
• Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents.
• Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records.
• Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats.
• Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency.

Job description

Hilton in Austin is seeking a Security Officer to safeguard guests, colleagues, and property while delivering the warm, hospitality-driven service we’re known for. You’ll conduct regular patrols, respond to emergencies, assist with investigations, and maintain precise security documentation to support a safe stay for every guest.

Join our team to apply your integrity, leadership, and teamwork in a dynamic hospitality environment where every shift matters and guest safety is a shared