Hospitality Security & Guest Safety Pro

Hilton; Miami (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health benefits

Financial security

Job summary

Hilton is seeking a dedicated Security Officer to help maintain a safe and welcoming environment for guests and Team Members. You will conduct patrols, investigate incidents, and document findings while providing professional guest assistance and rapid response to emergencies.

We value integrity, teamwork, and a commitment to hospitality excellence. This on-site role offers opportunities to grow within Hilton’s renowned global brand and contribute to a secure, memorable guest experience.

Responsibilities

• Conduct security patrols: Monitor interior and exterior hotel premises to identify safety risks and security threats
• Assist with investigations: Gather information, document findings, and ensure accurate reporting of incidents
• Maintain accurate documentation: Prepare security reports and records with precision
• Respond to emergencies: Help manage safety hazards, fires, medical incidents and security threats
• Provide exceptional guest assistance: Address guest inquiries with professionalism and efficiency

Skills

Guest service

Observation skills

Situational awareness

Crisis response

Report writing

Job description

Hilton is seeking a dedicated Security Officer to help maintain a safe and welcoming environment for guests and Team Members. You will conduct patrols, investigate incidents, and document findings while providing professional guest assistance and rapid response to emergencies.

We value integrity, teamwork, and a commitment to hospitality excellence. This on-site role offers opportunities to grow within Hilton’s renowned global brand and contribute to a secure, memorable guest experience.