Security Officer (On Call) - Hilton Austin

Hilton; Austin (TX); On-site; USD 38,000 - 60,000; Full time

Job summary

Hilton in Austin is seeking a Security Officer to safeguard guests, colleagues, and property while delivering the warm, hospitality-driven service we’re known for. You’ll conduct regular patrols, respond to emergencies, assist with investigations, and maintain precise security documentation to support a safe stay for every guest.

Join our team to apply your integrity, leadership, and teamwork in a dynamic hospitality environment where every shift matters and guest safety is a shared

Qualifications

• A passion for hospitality and guest service.
• Integrity and doing the right thing.
• Leadership, teamwork, ownership, and accountability.

Responsibilities

• Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions.
• Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents.
• Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records.
• Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats.
• Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency.

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Security Officer, and facility safety – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Job Description

Responsibilities

• Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions


• Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents


• Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records


• Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats


• Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award‑winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands , and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.