Hospitality Security Lead - Guest Safety & Service

Hilton; McLean (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Travel perks

ESPP discount

Parental leave

Caregiving support

Crisis concierge

Mental health resources

PTO

Health benefits

Retirement plans

Job summary

Hilton is seeking a Security Officer to help protect guests and property while delivering the warm, welcoming hospitality the brand is known for. You will monitor hotel premises, respond to emergencies, and support safety initiatives across the property, ensuring a safe and enjoyable stay for all guests.

The role emphasizes integrity, teamwork, and a proactive approach to guest service, contributing to Hilton's award-winning culture and commitment to excellence in hospitality.

Qualifications

• A guest-focused mindset and commitment to hospitality excellence.
• Integrity and accountability in all actions.
• Leadership and teamwork to support hotel operations.
• A focus on delivering memorable experiences to guests.

Responsibilities

• Conduct security patrols of interior and exterior hotel areas to identify safety risks and security concerns.
• Assist with preliminary investigations: gather information, document findings, and report security incidents.
• Maintain accurate security reports and records for compliance and audit purposes.
• Respond to emergencies such as safety hazards, fires, medical incidents, and security threats.
• Provide exceptional guest assistance with professionalism and efficiency.

Job description

Hilton is seeking a Security Officer to help protect guests and property while delivering the warm, welcoming hospitality the brand is known for. You will monitor hotel premises, respond to emergencies, and support safety initiatives across the property, ensuring a safe and enjoyable stay for all guests.

The role emphasizes integrity, teamwork, and a proactive approach to guest service, contributing to Hilton's award-winning culture and commitment to excellence in hospitality.