Guest-Safety Champion - Resort Security & First Aid

Holiday Inn Club Vacations Incorporated; Orlando (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Holiday Inn Club Vacations Incorporated in Orlando is seeking a Security Officer to safeguard guests and staff. The role emphasizes first response to incidents, documentation, and guiding guests to their destinations with a guest-focused mindset.

Responsibilities include patrolling the resort, administering basic first aid when needed, and coordinating with emergency services as required. A valid driver's license and 18+ age are required.

Qualifications

• Minimum 18 years old with a valid driver's license.
• Must meet company motor vehicle policy standards.
• Guest-focused posture with strong verbal and written communication.
• Familiar with resort layout, activities and emergency procedures.
• Ability to work under pressure with initiative and good judgment.

Responsibilities

• Greet guests warmly and document visitors; provide directions to destinations.
• Act as first responder to accidents, administer first aid when required.
• Patrol the resort to ensure safety of guests, employees and assets.
• Identify and engage suspicious persons while limiting liability.
• Dispatch calls accordingly.

Skills

Customer service

Communication

Under pressure

Job description

Holiday Inn Club Vacations Incorporated in Orlando is seeking a Security Officer to safeguard guests and staff. The role emphasizes first response to incidents, documentation, and guiding guests to their destinations with a guest-focused mindset.

Responsibilities include patrolling the resort, administering basic first aid when needed, and coordinating with emergency services as required. A valid driver's license and 18+ age are required.