Guest-Focused Resort Security Officer

Holiday Inn Club Vacations Incorporated; Kissimmee (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401K matching

Employee assistance

Paid time off

ClubGo travel benefits

Tuition reimbursement

Job summary

Holiday Inn Club Vacations Incorporated at Orange Lake Resort in Kissimmee, FL seeks a Security Officer to ensure guest, employee, and asset safety. You will be a visible deterrent to crime, first responder to injuries, and a trusted point of contact for guests needing directions and assistance.

Ideal candidates have at least 2 years in hotel or retail with high guest contact, a valid driver’s license, and a calm, professional demeanor.

Qualifications

• Two years of hotel or retail experience with high customer contact preferred.
• Must be at least 18 years of age with a valid driver’s license, and minimum of 1 year driving experience.
• Good verbal and written communication skills.
• Ability to work under pressure.
• Familiarity with resort layout and emergency procedures.
• Meet motor vehicle policy standards.

Responsibilities

• Greet guests and guide them; document visitors entering the property.
• Respond to accidents, administer first aid, contact emergency services.
• Patrol the resort to ensure safety and address hazards.
• Identify suspicious persons and deter disruptions while limiting liability.
• Dispatch calls appropriately.

Skills

Guest service mindset

Communication skills

Observation skills

First aid awareness

Job description

Holiday Inn Club Vacations Incorporated at Orange Lake Resort in Kissimmee, FL seeks a Security Officer to ensure guest, employee, and asset safety. You will be a visible deterrent to crime, first responder to injuries, and a trusted point of contact for guests needing directions and assistance.

Ideal candidates have at least 2 years in hotel or retail with high guest contact, a valid driver’s license, and a calm, professional demeanor.