Guest & Retail Concierge — Front Desk

Urban Nirvana Spa & Salon; Columbia (SC); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Service perks & discounts

Retail discount

Paid time off

Opportunities for growth

Flexible scheduling

Full-Time Employee Benefits (medical,

Job summary

Urban Nirvana Spa & Salon is seeking a Guest & Retail Associate to be the welcoming face at our front desk. You will manage appointments, assist clients, and actively sell retail products to meet goals.

The role emphasizes friendly, professional client interactions, adaptability, and a desire to learn about products while contributing to a positive spa experience for guests and staff.

Qualifications

• Experience in a customer service or retail setting.
• Excellent communication skills and a team-oriented mindset.
• Interest in learning about retail products and driving sales.
• Professionalism in all client interactions.

Responsibilities

• Greet clients and manage appointment schedule.
• Handle phone calls, messages, and emails.
• Assist shoppers with product knowledge and retail sales.
• Book appointments and process transactions via POS.
• Maintain a clean, welcoming spa environment.

Skills

People skills

Communication

Teamwork

Job description

Urban Nirvana Spa & Salon is seeking a Guest & Retail Associate to be the welcoming face at our front desk. You will manage appointments, assist clients, and actively sell retail products to meet goals.

The role emphasizes friendly, professional client interactions, adaptability, and a desire to learn about products while contributing to a positive spa experience for guests and staff.