Spa Front Desk & Guest Services Associate

FirstService Residential; Town of Florida (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision insurance

401k with company match

Job summary

FirstService Residential is seeking a front desk/spa associate to deliver exceptional guest service, answer phones, greet guests, and schedule appointments. The role requires a flexible schedule, including weekends, and involves maintaining the spa area and assisting with retail inventory.

Candidates should have a high school diploma or equivalent and prior reception or spa/salon experience is preferred. Proficiency in Microsoft Office and strong interpersonal skills are essential for success in

Qualifications

• Strong written and verbal communication skills.
• Excellent customer service and interpersonal abilities.
• Ability to operate a computer system and cash handling procedures.

Responsibilities

• Answer phones promptly and in a friendly manner.
• Schedule appointments accurately.
• Greet guests and maintain spa area and retail stock.
• Stock brochures at front desk and restock retail items.
• Maintain a fast-paced, team-oriented environment.

Skills

Communication

Customer service

Microsoft Office

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Applications

Job description

FirstService Residential is seeking a front desk/spa associate to deliver exceptional guest service, answer phones, greet guests, and schedule appointments. The role requires a flexible schedule, including weekends, and involves maintaining the spa area and assisting with retail inventory.

Candidates should have a high school diploma or equivalent and prior reception or spa/salon experience is preferred. Proficiency in Microsoft Office and strong interpersonal skills are essential for success in