Guest & Resident Concierge - Part-Time

FirstService Residential; Atlanta (GA); On-site; USD 27,000 - 30,000; Part time

Benefits offered by this job

Dental and vision benefits

Job summary

FirstService Residential is seeking a Front Desk Associate to greet residents and guests, manage building access, and handle deliveries at properties. This part-time role emphasizes creating positive interactions and ensuring smooth daily operations.

Responsibilities include monitoring security systems, addressing complaints, maintaining records, and upholding safety procedures. AEDT and regulatory accommodations may apply as noted in the description.

Qualifications

• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Maintain positivity and diplomacy in a fast-paced environment.
• Excellent organization, motivation and interpersonal skills.
• Excellent customer service skills.
• Ability to communicate and provide guidance.
• Ability to read, analyze and interpret technical procedures, leases and/or regulations

Responsibilities

• Greeting and directing residents, guests, and invitees
• Monitoring and controlling access to the building
• Handling deliveries and packages
• Stands, greets, and engages residents; checks guests and service providers in/out
• Monitoring the fire alarm emergency response system
• Resolving and following up on all complaints/issues
• Maintaining daily records and forms
• Follows safety procedures and strives to maintain a safe work environment
• Other duties as needed.

Skills

Critical thinking

Positive attitude

Organizational skills

Customer service

Communication

Reading procedures

Job description

FirstService Residential is seeking a Front Desk Associate to greet residents and guests, manage building access, and handle deliveries at properties. This part-time role emphasizes creating positive interactions and ensuring smooth daily operations.

Responsibilities include monitoring security systems, addressing complaints, maintaining records, and upholding safety procedures. AEDT and regulatory accommodations may apply as noted in the description.