Guest Reservations Specialist – Luxury Travel

Belmond; North Charleston (SC); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement savings plan

Paid vacation and holidays

Complimentary stays at our destinations

Job summary

A premier hospitality company in North Charleston seeks a detail-oriented professional to manage customer reservations and post-booking processes. The role requires strong communication skills and the ability to work in a fast-paced environment. The ideal candidate will have a Bachelor's degree and experience in customer service or hospitality. Join our team to enhance extraordinary guest experiences at our iconic destinations.

Qualifications

• Minimum of a Bachelor's Degree and one year of experience in hospitality, hotel operations, or customer service required.
• Ability to communicate in English and Spanish preferred.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Own all steps of the post reservation process.
• Work closely with all relevant departments.
• Ensure accurate guest profiles with preferences.

Skills

Communication

Multi-tasking

Customer Service

Attention to Detail

Education

Bachelor's Degree

Tools

Salesforce Omnichannel

HMS

Travel Studio

InfoHub

Job description

A premier hospitality company in North Charleston seeks a detail-oriented professional to manage customer reservations and post-booking processes. The role requires strong communication skills and the ability to work in a fast-paced environment. The ideal candidate will have a Bachelor's degree and experience in customer service or hospitality. Join our team to enhance extraordinary guest experiences at our iconic destinations.