Guest Reservations Specialist — Learning Center (Seasonal)

Massanutten Resort; Hopkins Spring (VA); Sur place; USD 15 000 - 21 000; Plein temps

Résumé du poste

Massanutten Resort in McGaheysville, VA offers a seasonal position in the Learning Center. You will manage reservations in person, over the phone, and online, and assist guests with questions about hours, rates, and services.

A strong customer service mindset and problem-solving abilities are essential in a fast-paced environment. The role requires a pleasant personality, comfort with computer and phone work, and the ability to learn the necessary computer programs.

Qualifications

• Pleasant, upbeat demeanor suitable for a guest-facing role.
• Proficient with computers and phone work.
• Willingness to learn multiple computer programs used in the Learning Center.

Responsabilités

• Handle in-person, telephone and online reservations for group and private lessons.
• Answer guest questions about Learning Center operations, hours and rates.

Connaissances

Outgoing personality

Comfortable with computer/phone work

Ability to learn computer programs

Description du poste

Massanutten Resort in McGaheysville, VA offers a seasonal position in the Learning Center. You will manage reservations in person, over the phone, and online, and assist guests with questions about hours, rates, and services.

A strong customer service mindset and problem-solving abilities are essential in a fast-paced environment. The role requires a pleasant personality, comfort with computer and phone work, and the ability to learn the necessary computer programs.