Guest Relations Specialist - Front Desk & Admin Support

Clintonhousehc; Frankfort, Northern (IN, KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Clintonhousehc is seeking a friendly receptionist to provide exceptional front-desk support. You will answer calls, greet visitors, assist residents and family members, and perform routine administrative tasks to keep daily operations smooth.

The role emphasizes professional appearance, multitasking, and the ability to handle confidential information with discretion. Prior experience with MS Office and a customer-service mindset are valued.

Qualifications

• High school diploma or equivalent required.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize and work under pressure.
• Professional appearance and demeanor.

Responsibilities

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets all visitors entering the facility and will direct or escort them to their destination.
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access (i.e. monitor logbook and surveillance footage).
• Maintain the general filing system and file all correspondences appropriately.
• Receive and sort daily mail/delivery/couriers.
• Reports any issues or concerns with residents to the Administrator.

Skills

MS Office

Multitasking

Communication

Professionalism

Data entry

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

Clintonhousehc is seeking a friendly receptionist to provide exceptional front-desk support. You will answer calls, greet visitors, assist residents and family members, and perform routine administrative tasks to keep daily operations smooth.

The role emphasizes professional appearance, multitasking, and the ability to handle confidential information with discretion. Prior experience with MS Office and a customer-service mindset are valued.