Guest-Obsessed Server | Master the Menu & Cocktails

Columbia Basin Event Group; Richland (WA); On-site; USD 25,000 - 39,000; Full time

Job summary

Phoenix & Folly is a locally owned restaurant and bar in Richland, WA, seeking a Server who embodies hospitality and service excellence. You will read the room, make thoughtful recommendations, and ensure guests have an outstanding experience from arrival to departure.

Join a team that values knowledge of our menu, cocktails, wine, beer, and zero-proof options, and rewards attentiveness, reliability, and teamwork in a fast-paced setting.

Qualifications

• Experience in a full-service restaurant environment preferred.
• Able to read a table and adjust style to different guests.
• Strong communication and guest-relations skills.

Responsibilities

• Provide warm, attentive, and knowledgeable service
• Learn our food, cocktail, wine, beer, and zero-proof menus
• Help guests navigate the menu and make thoughtful recommendations
• Accurately take and enter orders and handle guest payments
• Communicate allergies, modifications, and guest needs clearly with the kitchen and bar
• Maintain your section and help keep the dining room clean and ready for guests
• Work with bartenders, hosts, support staff, and the kitchen to keep service moving
• Handle busy services while staying organized and keeping hospitality intact
• Follow responsible alcohol service and food-safety standards

Skills

Serving experience

Hospitality

Customer service

Teamwork

Tools

POS systems

Job description

Phoenix & Folly is a locally owned restaurant and bar in Richland, WA, seeking a Server who embodies hospitality and service excellence. You will read the room, make thoughtful recommendations, and ensure guests have an outstanding experience from arrival to departure.

Join a team that values knowledge of our menu, cocktails, wine, beer, and zero-proof options, and rewards attentiveness, reliability, and teamwork in a fast-paced setting.