Server at Phoenix & Folly

HR Partner; Richland (WA); Presencial; USD 25 000 - 39 000; Tempo integral

Resumo da oferta

Phoenix & Folly is a locally owned restaurant and bar in Richland, WA, seeking a Server who embodies hospitality and service excellence. You will read the room, make thoughtful recommendations, and ensure guests have an outstanding experience from arrival to departure.

Join a team that values knowledge of our menu, cocktails, wine, beer, and zero-proof options, and rewards attentiveness, reliability, and teamwork in a fast-paced setting.

Qualificações

• Experience in a full-service restaurant environment preferred.
• Able to read a table and adjust style to different guests.
• Strong communication and guest-relations skills.

Responsabilidades

• Provide warm, attentive, and knowledgeable service
• Learn our food, cocktail, wine, beer, and zero-proof menus
• Help guests navigate the menu and make thoughtful recommendations
• Accurately take and enter orders and handle guest payments
• Communicate allergies, modifications, and guest needs clearly with the kitchen and bar
• Maintain your section and help keep the dining room clean and ready for guests
• Work with bartenders, hosts, support staff, and the kitchen to keep service moving
• Handle busy services while staying organized and keeping hospitality intact
• Follow responsible alcohol service and food-safety standards

Conhecimentos

Serving experience

Hospitality

Customer service

Teamwork

Ferramentas

POS systems

Descrição da oferta de emprego

Phoenix & Folly is a new locally owned restaurant and bar built around elevated comfort food, serious cocktails, and a little mischief.

We're creating the kind of neighborhood place that works for dinner, drinks, date night, or an evening that lasts a little longer than planned. Our menu features artisan pizza, smash burgers, sandwiches, shareables, dinner plates, and rotating specials alongside a serious craft cocktail program, wine, beer, and zero-proof drinks.

The atmosphere is polished but never stuffy: warm, slightly eccentric, and centered around genuine hospitality. We take the food and drinks seriously without taking ourselves too seriously.

Server

We're looking for servers who understand that great service isn't just taking orders. It's reading the table, knowing the menu, making great recommendations, noticing what guests need before they have to ask, and giving people a reason to come back.

We want personality at our tables. You don't need to deliver a rehearsed script or pretend to be someone you're not. You do need to care about hospitality, know what we're serving, and be able to take great care of people when the restaurant gets busy.

What you'll do:

• Provide warm, attentive, and knowledgeable service
• Learn our food, cocktail, wine, beer, and zero-proof menus
• Help guests navigate the menu and make thoughtful recommendations
• Accurately take and enter orders and handle guest payments
• Communicate allergies, modifications, and guest needs clearly with the kitchen and bar
• Maintain your section and help keep the dining room clean and ready for guests
• Work with bartenders, hosts, support staff, and the kitchen to keep service moving
• Handle busy services while staying organized and keeping hospitality intact
• Follow responsible alcohol service and food-safety standards

We're looking for someone who:

• Has serving or hospitality experience; full-service restaurant experience is preferred
• Has personality and genuinely enjoys talking to people
• Is interested in food, cocktails, wine, and learning more about them
• Can read a table and adjust their style to different guests
• Can handle multiple tables without making guests feel rushed or forgotten
• Communicates well and works as part of a team
• Is dependable, organized, and comfortable in a fast-paced environment
• Understands that side work is, unfortunately, still real

Phoenix & Folly is being built by people who love this industry. We want servers who can be themselves, know their stuff, take care of their teammates, and help create the kind of place where guests quickly become regulars.

Know the menu. Read the room. Take care of people.