Guest-Obsessed Kitchen Manager | Lead, Coach & Optimize

Round Table Pizza; Hemet (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Buffalo Wild Wings is seeking a Kitchen Manager to support the General Manager in leading daily restaurant operations and delivering an exceptional guest experience. You will lead the team, ensure efficient shift execution, and drive operational excellence in a fast-paced environment.

Responsibilities include coaching staff, managing labor and costs, maintaining food safety standards, recruiting, training, inventory, and implementing promotions.

Qualifications

• High school diploma or equivalent required.
• Minimum age to serve alcohol as per state law.
• Ability to obtain required food safety and alcohol service certifications where required.
• Strong leadership, communication, organizational, and problem-solving skills.

Responsibilities

• Lead and supervise front-of-house operations during shifts.
• Coach and develop team members; foster a positive, accountable environment.
• Deliver exceptional guest service; resolve guest concerns quickly and professionally.
• Conduct pre-shift meetings and provide ongoing coaching.
• Ensure compliance with food safety, sanitation, alcohol service, and policies.
• Assist with recruiting, interviewing, hiring, onboarding, and training hourly staff.
• Monitor labor, sales, and operating costs while maintaining service standards.
• Support inventory management, ordering, receiving deliveries, scheduling, and daily operations.
• Ensure restaurant cleanliness, organization, and safety standards.
• Assist with implementing new menu items, promotions, and operational initiatives.
• Complete administrative tasks, reports, and manager checklists accurately and on time.
• Perform other duties as assigned.

Skills

Leadership

Communication

Interpersonal skills

Coaching

Time management

Problem-solving

Organizational skills

Guest service

Education

High school diploma

Restaurant management coursework or bachelor's degree (preferred)

Job description

Buffalo Wild Wings is seeking a Kitchen Manager to support the General Manager in leading daily restaurant operations and delivering an exceptional guest experience. You will lead the team, ensure efficient shift execution, and drive operational excellence in a fast-paced environment.

Responsibilities include coaching staff, managing labor and costs, maintaining food safety standards, recruiting, training, inventory, and implementing promotions.