Guest-Obsessed General Manager — Lead & Elevate Service

Skyline Chili, LLC; Beechview Estates (OH); On-site; USD 65,000 - 85,000; Full time

Job summary

Skyline Chili, LLC is seeking a General Manager to oversee all restaurant operations in Ohio. You will lead the team to deliver outstanding guest experiences while achieving financial targets.

The GM will recruit, train, and develop staff, ensure compliance with company policies, and maintain high standards of safety, quality, and hospitality.

This role emphasizes people-first culture and operational excellence across service, cleanliness, and profitability.

Qualifications

• Experience leading and developing strong teams.
• Ability to direct and administer restaurant operations including safety, quality, and hospitality.
• Proven ability to meet financial targets and policies.

Responsibilities

• Direct operations of the restaurant with focus on financial results, safety, hospitality, quality, service, and cleanliness.
• Ensure policies and procedures are followed per SOPs and HR directives.
• Supervise, train, and develop restaurant team members.
• Maintain customer service excellence and timely, professional service.
• Foster good relationships with customers and resolve questions promptly.
• Ensure profitability aligns with company expectations.

Job description

Skyline Chili, LLC is seeking a General Manager to oversee all restaurant operations in Ohio. You will lead the team to deliver outstanding guest experiences while achieving financial targets.

The GM will recruit, train, and develop staff, ensure compliance with company policies, and maintain high standards of safety, quality, and hospitality.

This role emphasizes people-first culture and operational excellence across service, cleanliness, and profitability.