General Manager - Florence/Industrial Road Skyline

Skyline Chili, LLC; Florence (KY); On-site; USD 70,000 - 95,000; Full time

Job summary

Skyline Chili, LLC in Florence, KY is seeking a General Manager to oversee the restaurant's daily operations, drive hospitality excellence, and achieve on-target financial results.

You will select, train, and develop a strong team, ensure adherence to company policies, and maintain high standards of service, safety, and cleanliness in a fast-paced, guest-focused environment, while building good relationships with customers and corporate staff to deliver consistent, personable experiences.

Qualifications

• Experience leading and developing strong teams.
• Experience in hospitality and guest service.
• Ability to direct and administer restaurant operations.

Responsibilities

• Directing and administering the entire operational efforts of the restaurant including on-target financial results, safety and security, hospitality, quality, service, and cleanliness.
• Ensure established policies and procedures are followed according to standard operating procedures, human resource policies, and strategic directives.
• Ensures customers are promptly and professionally served according to Company’s guidelines.
• Select, trains, directs, develops, and supervises restaurant team members.
• Restaurant services are efficiently and effectively delivered in accordance with established Company policies and standards.
• Good business relationships exist with customers and their questions and problems are promptly resolved.
• Restaurant personnel are developed and well-trained and efficient, and their activities well-coordinated.
• Required reports and records are accurate and timely.
• Suggestions are provided for improved efficiency or effectiveness in operations.
• Good working relationships exist with restaurant and corporate personnel.
• Restaurant profitability is in line with Company expectations.

Skills

Leadership

Team development

Guest service

Hospitality

Job description

General Manager Job Description

Florence/Industrial Road Skyline

Are you passionate about hospitality & Guest Service?

Do you like to work in a positive, fun and playful environment where providing a unique and uplifting experience for our Guest is your #1 priority?

Do you have experience leading and developing strong teams?

If you answered yes to these questions Skyline Chili is the place for you!

In 1949 Skyline Chili opened the first restaurant overlooking the skyline of Cincinnati, Ohio. Since then, Skyline Chili’s Coneys, Ways and table-side service have been enjoyed by generations. Skyline is dedicated to bringing friends and families together by providing a people first culture for our Team Members.

As a General Manager (GM) you will be responsible for:

• Directing and administering the entire operational efforts of the restaurant including on-target financial results, safety and security, hospitality, quality, service, and cleanliness.
• Ensure established policies and procedures are followed according to standard operating procedures, human resource policies, and strategic directives.
• Ensures customers are promptly and professionally served according to Company’s guidelines.
• Select, trains, directs, develops, and supervises restaurant team members.

Additional Responsibilities include:

• Restaurant services are efficiently and effectively delivered in accordance with established Company policies and standards.
• Good business relationships exist with customers and their questions and problems are promptly resolved.
• Restaurant personnel are developed and well-trained and efficient, and their activities well-coordinated.
• Required reports and records are accurate and timely.
• Suggestions are provided for improved efficiency or effectiveness in operations.
• Good working relationships exist with restaurant and corporate personnel.
• Restaurant profitability is in line with Company expectations.