Guest-Obsessed Counter & Pastry Display Attendant

maman | dumbo; New York (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Healthcare options

Commuter benefits

Professional development

Employee discounts

Job summary

maman is a French bakery and café seeking a Counter Server to greet guests, manage the pastry display, and deliver warm hospitality. You will operate the POS, handle payments accurately, and assist the team during busy shifts with a collaborative attitude.

The role requires strong customer service skills, ability to multitask, and a positive, team-oriented mindset. Experience in fast-paced food service is preferred, and flexibility for weekends and events is expected.

Qualifications

• Previous customer service or hospitality experience.
• Strong interpersonal and communication skills with a guest-first mindset.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Serve as a welcoming first point of contact, delivering warm, knowledgeable service.
• Accurately process orders and payments with proper cash handling for smooth operations.
• Maintain clean, organized counter and pastry displays, ensuring stock and visual appeal.
• Support baristas and FOH/BOH teammates during peak times as needed.
• Communicate menu offerings clearly, including ingredients and allergy information.

Skills

Customer service

POS cash handling

Multitasking

Team player

Guest-focused communication

Tools

POS System

Job description

maman is a French bakery and café seeking a Counter Server to greet guests, manage the pastry display, and deliver warm hospitality. You will operate the POS, handle payments accurately, and assist the team during busy shifts with a collaborative attitude.

The role requires strong customer service skills, ability to multitask, and a positive, team-oriented mindset. Experience in fast-paced food service is preferred, and flexibility for weekends and events is expected.