Hospitality-Driven Café Counter Associate

maman king; City of Hudson (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Healthcare options

Commuter benefits

Professional development

Job summary

Maman is seeking a Counter Server to be the welcoming face of the counter, assist guests, manage orders, and maintain pastry displays with care. You will collaborate with FOH/BOH teams to ensure smooth service and a memorable guest experience.

Ideal candidates have hospitality experience, strong communication, and the ability to multitask in a fast-paced environment; flexibility for weekends and events is preferred.

Qualifications

• Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy‑related information.
• Strong interpersonal and communication skills with a guest‑first mindset.
• Ability to multitask and stay organized in a fast‑paced environment.

Responsibilities

• Be the first point of contact for guests; deliver warm, efficient service.
• Operate the POS system accurately and handle cash with care.
• Maintain clean, organized counter and pastry displays; support baristas during peak times.

Skills

Customer service

Hospitality

Multitasking

POS system

Cash handling

Flexibility

Stand for long periods

Tools

POS terminal

Job description

Maman is seeking a Counter Server to be the welcoming face of the counter, assist guests, manage orders, and maintain pastry displays with care. You will collaborate with FOH/BOH teams to ensure smooth service and a memorable guest experience.

Ideal candidates have hospitality experience, strong communication, and the ability to multitask in a fast-paced environment; flexibility for weekends and events is preferred.