Ramp & Guest Experience Associate

Signature Aviation; Clearwater (FL); On-site; USD 21,000 - 29,000; Full time

Job summary

Signature Aviation in the United States (Florida – Clearwater area) is seeking an Airside Experience Associate. You will play a hands-on role in delivering safe, efficient, and guest-focused service within private aviation operations, handling baggage, cargo, and monitoring secure access points to ensure a smooth guest journey.

You will work varying shifts, including nights, holidays and weekends, in indoor and outdoor conditions near active aircraft and ground equipment.

Qualifications

• Hospitality-focused guest service ability.
• English reading/writing of safety rules and procedures.
• Clear communication and teamwork能力.

Responsibilities

• Load and unload baggage, freight, and cargo and transfer to planes or other transport modes.
• Operate ground service equipment like tugs and conveyors.
• Conduct identification checks for flight crews, passengers, visitors and vendors per security procedures.
• Monitor facilities including street side, parking lots, terminal, hangars and AOA.
• Assist Airside Experience Specialists to ensure guests have an exceptional experience (ground power units, potable water, wing walking, stairs/jetway positioning).
• Stop work for unsafe conditions and report concerns to management.
• Maintain safe, clean ramps and record time worked and services performed.

Skills

Hospitality Skills

Language Skills

Critical Thinking / Reasoning

Interpersonal Skills

Multitasking

Computer Skills

Education

GED

Job description

Signature Aviation in the United States (Florida – Clearwater area) is seeking an Airside Experience Associate. You will play a hands-on role in delivering safe, efficient, and guest-focused service within private aviation operations, handling baggage, cargo, and monitoring secure access points to ensure a smooth guest journey.

You will work varying shifts, including nights, holidays and weekends, in indoor and outdoor conditions near active aircraft and ground equipment.