Guest Loyalty & Experience Champion

Sonic Automotive; Thornton (CO); On-site; USD 37,800 - 46,200; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401k with a 4% company match

Paid vacation

Access to leadership and personal development programs

Job summary

A fast-growing automotive brand in Thornton, CO is seeking a Guest Loyalty Specialist. This role focuses on enhancing the guest experience post-sale, ensuring satisfaction and managing communication effectively. Ideal candidates should have strong customer service skills and attention to detail. The position offers a competitive base salary of $42k with bonus potential, along with health benefits and a 401k plan with a company match. Join a team that values personal development and guest satisfaction.

Qualifications

• Demonstrated customer service and attention to detail.
• Experience in problem resolution.
• Willingness to learn and take ownership.

Responsibilities

• Manage the guest experience after the sale.
• Resolve guest concerns promptly.
• Communicate with sales and recon departments.

Skills

Customer service

Problem resolution

Attention to detail

Effective communication

Job description

A fast-growing automotive brand in Thornton, CO is seeking a Guest Loyalty Specialist. This role focuses on enhancing the guest experience post-sale, ensuring satisfaction and managing communication effectively. Ideal candidates should have strong customer service skills and attention to detail. The position offers a competitive base salary of $42k with bonus potential, along with health benefits and a 401k plan with a company match. Join a team that values personal development and guest satisfaction.