Guest Experience & Loyalty Advocate

EchoPark Automotive; New Braunfels (TX); On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

$45,000 annual salary or more with monthly bonuses

Health, Dental and Vision Insurance

401k with a 4% company match

Paid vacation

Access to leadership and personal development programs

Job summary

A fast-growing automotive brand in New Braunfels, TX seeks a Guest Loyalty Specialist who will manage guest experiences post-sale. The ideal candidate will have strong customer service skills, attention to detail, and problem resolution experience. Responsibilities include ensuring guest satisfaction, effective communication, and providing company updates. The role offers a $45,000 annual salary with bonus potential, plus health benefits and paid vacation.

Qualifications

• Demonstrated customer service and attention to detail.
• Experience in problem resolution.
• Willingness to learn and take ownership.

Responsibilities

• Manage the guest experience after the sale of the vehicle.
• Ensure guest satisfaction and address concerns.
• Communicate with sales and recon departments.

Skills

Customer service

Problem resolution

Attention to detail

Communication

Ownership

Job description

A fast-growing automotive brand in New Braunfels, TX seeks a Guest Loyalty Specialist who will manage guest experiences post-sale. The ideal candidate will have strong customer service skills, attention to detail, and problem resolution experience. Responsibilities include ensuring guest satisfaction, effective communication, and providing company updates. The role offers a $45,000 annual salary with bonus potential, plus health benefits and paid vacation.