Guest Loyalty & Experience Champion

Sonic Automotive; San Antonio (TX); On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401k with 4% company match

Paid vacation

Access to leadership and personal development programs

Job summary

A leading automotive dealership in San Antonio, TX, is looking for a Guest Loyalty Specialist. This role focuses on enhancing guest satisfaction after vehicle sale, managing communication and appointments, and ensuring guest needs are met. Candidates should possess strong customer service skills, attention to detail, and experience in problem resolution. The position offers an annual salary of $45,000 with potential bonuses, along with health benefits and 401k matching. Join us to help create an outstanding guest experience.

Qualifications

• Demonstrated customer service and attention to detail.
• Experience in problem resolution.
• Willingness to learn and take ownership.

Responsibilities

• Manage the guest experience after the sale of the vehicle.
• Ensure guest's happiness and likelihood to recommend.
• Schedule appointments and communicate with guests.

Skills

Customer service

Attention to detail

Problem resolution

Job description

A leading automotive dealership in San Antonio, TX, is looking for a Guest Loyalty Specialist. This role focuses on enhancing guest satisfaction after vehicle sale, managing communication and appointments, and ensuring guest needs are met. Candidates should possess strong customer service skills, attention to detail, and experience in problem resolution. The position offers an annual salary of $45,000 with potential bonuses, along with health benefits and 401k matching. Join us to help create an outstanding guest experience.