Guest Experience Leader: Delight Guests & Resolve

McDonald’s; Lakewood (CO); On-site; USD 24,796 - 28,185; Full time

Benefits offered by this job

Competitive pay between $18.00 and $20.46 per hour

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food restaurant in Lakewood, Colorado is seeking a Guest Experience Leader to ensure customer satisfaction. In this role, you will check in with guests, address concerns, and foster a friendly environment. Applicants should be passionate about customer service, with strong communication skills. The position offers competitive pay, employee discounts, and various benefits. If you're looking to grow in a fast-paced environment, apply today!

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others.
• A desire to learn and grow.
• The ability to communicate effectively and anticipate customer needs.

Responsibilities

• Check in with guests and make sure they are enjoying themselves.
• Handle guest concerns and provide resolution to their satisfaction.
• Work hand in hand with your team to maintain a welcoming environment.
• Offer expert insight into promotions and app features.

Skills

Humble and hospitable demeanor

Passion for helping and serving others

Desire to learn and grow

Ability to communicate effectively

Job description

A leading fast-food restaurant in Lakewood, Colorado is seeking a Guest Experience Leader to ensure customer satisfaction. In this role, you will check in with guests, address concerns, and foster a friendly environment. Applicants should be passionate about customer service, with strong communication skills. The position offers competitive pay, employee discounts, and various benefits. If you're looking to grow in a fast-paced environment, apply today!