Guest Experience Lead - Fashion Retail & Growth

Stand Out For Good, Inc; Pittsburgh (Allegheny County); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive base pay

Paid Volunteer Time

Paid Time Off

Generous associate discount

401k with company match

Advancement opportunities

Job summary

Stand Out For Good, Inc. is seeking a Guest Lead for our Pittsburgh area stores to drive exceptional guest experiences and maintain compelling visual presentations.

Reporting to Store Leadership, you will coach associates, ensure adherence to service standards, and support daily operations, including opening/closing procedures and loss prevention. This role also emphasizes teamwork and giving back to the community.

Qualifications

• Must be at least 20 years old.
• Previous retail experience preferred.
• Physical ability to perform tasks, including standing, kneeling, lifting up to 30 pounds.

Responsibilities

• Deliver an exceptional guest experience.
• Adhere to guest service standards.
• Coach associates on guest interactions and recognize great performance.
• Maintain a clean and presentable store environment.
• Assist in merchandising and window displays.
• Represent the brand by following dress and grooming standards.
• Complete opening/closing procedures as directed by management.
• Adhere to loss prevention policies and procedures.

Skills

Guest service

Leadership

Retail experience

Job description

Stand Out For Good, Inc. is seeking a Guest Lead for our Pittsburgh area stores to drive exceptional guest experiences and maintain compelling visual presentations.

Reporting to Store Leadership, you will coach associates, ensure adherence to service standards, and support daily operations, including opening/closing procedures and loss prevention. This role also emphasizes teamwork and giving back to the community.