Guest Experience Lead

Stand Out For Good, Inc.; Pittsburgh (Allegheny County); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Competitive base pay

Paid Volunteer Time

Paid Time Off

Generous associate discount

401k with company match

Advancement opportunities

Job summary

Stand Out For Good, Inc. is a dynamic women’s fashion retailer guiding guests through an elevated shopping experience. The Guest Lead role emphasizes exceptional guest service, visual standards, and team development in a fast-paced store environment.

The position reports to Store Leadership and involves coaching associates, adherence to policies, and maintaining loss-prevention practices. This full-time role requires professional presentation and the ability to lead during opening/closing

Qualifications

• Must be at least 20 years of age.
• Previous retail experience preferred.
• Physical ability to perform tasks including standing, walking, and lifting up to 30 pounds.

Responsibilities

• Consistently delivers an exceptional guest experience.
• Adheres to guest service standards.
• Coaches associates on guest interactions and performance.
• Maintains a clean, presentable store environment.
• Represents the brand by meeting dress and grooming standards.
• Performs opening/closing procedures as directed.

Skills

Guest service

Teamwork

Coaching

Leadership

Job description

Stand Out For Good, Inc. is a dynamic women’s fashion retailer guiding guests through an elevated shopping experience. The Guest Lead role emphasizes exceptional guest service, visual standards, and team development in a fast-paced store environment.

The position reports to Store Leadership and involves coaching associates, adherence to policies, and maintaining loss-prevention practices. This full-time role requires professional presentation and the ability to lead during opening/closing