Guest-Focused Workforce Scheduler (Kronos/Excel)

Six Flags Entertainment Corporation; Charlotte (NC); On-site; USD 18,000 - 26,000; Full time

Job summary

Six Flags Entertainment Corporation is seeking a workforce scheduling support role in Charlotte, NC. The position reports to the Workforce Supervisor and assists associates with FUNtime, UKG/Kronos, and App questions.

The role will also train to back up full-time park schedulers to ensure departments have a knowledgeable resource. The incumbent will schedule within FUNtime, adjust schedules as needed for staffing changes, compile staffing data, participate in management meetings, and deliver

Qualifications

• Proficient Excel skills with formulas and data tables.
• Strong guest service mindset in a fast-paced environment.
• Able to commit to rotating shifts including nights, weekends, and holidays.

Responsibilities

• Schedule duties within the FUNtime system and manage long term department schedules.
• Revise park schedules due to staffing changes or shortages.
• Compile open shift reports and staffing details for management.
• Attend meetings with management to address staffing needs and challenges.
• Provide high level guest service in person and over the phone.
• Keep the office area neat and organized.
• Perform additional duties as assigned by the Manager.

Skills

Excel

Pivot Tables

Guest service

Scheduling

Tools

FUNtime

UKG/Kronos

Job description

Six Flags Entertainment Corporation is seeking a workforce scheduling support role in Charlotte, NC. The position reports to the Workforce Supervisor and assists associates with FUNtime, UKG/Kronos, and App questions.

The role will also train to back up full-time park schedulers to ensure departments have a knowledgeable resource. The incumbent will schedule within FUNtime, adjust schedules as needed for staffing changes, compile staffing data, participate in management meetings, and deliver