Crew Scheduler

Kruger Products | Produits Kruger; Memphis (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

A manufacturing company located in Memphis, TN is seeking a Crew Scheduler. This position involves creating and optimizing employee schedules, supporting payroll activities, and providing insightful labor-related reporting. Candidates should have at least an Associate’s degree or 5 years of relevant experience, alongside strong analytical and communication skills. Familiarity with systems such as Kronos/UKG is preferred. The role requires handling confidential information and managing scheduling tasks effectively in a unionized environment.

Qualifications

• Minimum 5 years of relevant experience in scheduling or HR support.
• Experience in a manufacturing or unionized environment preferred.
• Ability to handle confidential employee information.

Responsibilities

• Create and maintain employee schedules.
• Analyze labor utilization and attendance data.
• Support payroll processes and manage attendance records.

Skills

Strong analytical skills

Attention to detail

Verbal and written communication

Proficiency in Microsoft Excel

Education

Associate’s degree or 5 years of relevant experience

Tools

Kronos/UKG or similar systems

Microsoft Office Suite

Job description

The Crew Scheduler is responsible for creating accurate staffing schedules, managing attendance, supporting payroll processes, and providing labor-related reporting. This role works closely with Operations, HR, Supervisors, and Union representatives to ensure the mill is staffed safely and efficiently.

Responsibilities

• Scheduling & Labor Planning
• Create, maintain, and publish employee schedules based on production needs and collective agreement rules.
• Coordinate vacation, leave, training, and other time-off requests.
• Assign and fill overtime shifts per established procedures.
• Optimize staffing to meet safety, skill, and equipment requirements while minimizing overtime.
• Workforce Data & Reporting
• Analyze labor utilization, overtime, attendance, and skill coverage.
• Provide reports and insights to Operations and HR for planning and decision-making.
• Identify trends and recommend actions to improve staffing efficiency.
• Attendance & Payroll Support
• Maintain Kronos/UKG records for absences, transfers, and employee updates.
• Prepare and track attendance corrective actions for the hourly workforce.
• Support supervisors by providing documentation for discipline and attendance‑related steps.
• Union & Employee Support
• Serve as the main point of contact for scheduling issues involving the Union.
• Provide scheduling, attendance, and payroll information for HR investigations.
• Support Kronos/UKG training as needed.
• Communicate schedule changes and labor needs clearly in a 24/7 manufacturing setting.
• Collaborate with Supervisors, Asset Leaders, HR, and the Scheduling Center of Excellence.
• Handle confidential employee information with professionalism and discretion.

Qualifications

• Associate’s degree minimum OR a minimum of 5 years of relevant experience (scheduling, labor planning, HR support, or operations).
• Experience in a manufacturing or unionized environment preferred.
• Strong analytical skills and comfort working with large datasets.
• High attention to detail, accuracy, and organization.
• Strong written and verbal communication skills.
• Experience with Kronos/UKG or similar systems is an asset.
• Ability to maintain strict confidentiality.
• Proficiency in Microsoft Excel (pivot tables, v-lookups, filtering, data analysis) and strong skills in other Microsoft Office applications (Outlook, Word, Teams).

Pay range and compensation package

FLSA: Exempt

Location: Memphis, TN

Reports to: HR Manager

Equal Opportunity Statement

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this job description.