Guest-Focused Server in Fast-Paced Dining

Applebee's Neighborhood Grill + Bar; Charlotte (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar is seeking a server to delight guests by exceeding expectations, serving food and beverages, and ensuring a courteous and timely experience. The role supports our core service steps and values in a fast-paced, guest-focused dining environment.

The position requires excellent customer service, a confident demeanor, and flexibility to work evenings and weekends. Teamwork, initiative, and physical mobility to lift up to 20 pounds are important for success.

Qualifications

• Excellent customer service skills and the ability to exceed guests' expectations.
• Ability to work efficiently in a fast-paced environment
• Good attitude toward teamwork
• Strong work ethic, with a willingness to take initiative
• Confident, outgoing demeanor
• Flexibility to work a variable schedule, including evenings and weekends
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds
• Be of legal age to serve alcohol

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment
• Familiarize guests with the menu and make appropriate suggestions when requested
• Take guests orders and input them correctly in the POS using the write, repeat and review rule
• Serve food and beverages using the Applebee's TEAM delivery system
• Pre bus table and sweep the surrounding area to keep it clean and comfortable
• Collect payment from customers in a timely manner using the QR code or POS
• Completes daily cleaning work tasks and maintains a clean and safe working environment
• Anticipate guests' needs in order to facilitate an enjoyable dining experience

Skills

Customer service

Teamwork

Initiative

Flexibility

Communication

Job description

Applebee's Neighborhood Grill + Bar is seeking a server to delight guests by exceeding expectations, serving food and beverages, and ensuring a courteous and timely experience. The role supports our core service steps and values in a fast-paced, guest-focused dining environment.

The position requires excellent customer service, a confident demeanor, and flexibility to work evenings and weekends. Teamwork, initiative, and physical mobility to lift up to 20 pounds are important for success.