Guest Experience Server for Fast-Paced Dining

Applebee's Neighborhood Grill + Bar; Plainwell (MI); On-site; USD 24,000 - 36,000; Full time

Job summary

Applebee’s Neighborhood Grill + Bar in Michigan is seeking a Server to delight guests by exceeding expectations, taking orders, serving food and drinks, and ensuring a smooth dining experience. This role requires excellent customer service, the ability to work in a fast-paced environment, and flexibility to work evenings and weekends.

The job includes standing, walking, and lifting up to 20 pounds. You will engage guests with menu knowledge, input orders in POS, and maintain a clean, safe, and

Qualifications

• Excellent customer service and ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment.
• Strong teamwork and positive attitude.
• Willingness to take initiative and a confident, outgoing demeanor.
• Flexibility to work evenings and weekends.
• Ability to stand, walk, and lift up to 20 pounds.

Responsibilities

• Greet guests and create a friendly, upbeat environment.
• Familiarize guests with the menu and make suggestions.
• Take orders and input them in the POS using the write, repeat and review rule.
• Serve food and beverages using Applebee’s TEAM delivery system.
• Pre-bus tables and keep the area clean and comfortable.
• Collect payment from customers using QR code or POS.
• Complete daily cleaning tasks and maintain a clean and safe working environment.
• Anticipate guests' needs to facilitate an enjoyable dining experience.

Skills

Customer service

Fast-paced environment

Teamwork

Strong work ethic

Outgoing demeanor

Flexible schedule

Mobility/physical ability

Education

Be of legal age to serve alcohol

Job description

Applebee’s Neighborhood Grill + Bar in Michigan is seeking a Server to delight guests by exceeding expectations, taking orders, serving food and drinks, and ensuring a smooth dining experience. This role requires excellent customer service, the ability to work in a fast-paced environment, and flexibility to work evenings and weekends.

The job includes standing, walking, and lifting up to 20 pounds. You will engage guests with menu knowledge, input orders in POS, and maintain a clean, safe, and