Guest-Delighting Server — Fast-Paced Dining Expert

Applebee's Neighborhood Grill + Bar; St. Johns (MI); On-site; USD 12,000 - 21,000; Full time

Job summary

Applebee’s Neighborhood Grill + Bar is seeking a server who will delight guests by providing courteous, timely service and menu guidance. This role emphasizes friendly interactions, accurate order entry in the POS, and teamwork to ensure a smooth dining experience.

The position requires a flexible schedule, willingness to host guests in a fast-paced environment, and the ability to lift up to 20 pounds. A positive attitude and reliable work ethic are essential for success.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment.
• Familiarize guests with the menu and make appropriate suggestions when requested.
• Take guests orders and input them correctly in the POS using the write, repeat and review rule.
• Serve food and beverages using the Applebee’s TEAM delivery system.
• Pre bus table and sweep the surrounding area to keep it clean and comfortable.
• Collect payment from customers in a timely manner using the QR code or POS.
• Completes daily cleaning work tasks and maintains a clean and safe working environment.
• Anticipate guests' needs in order to facilitate an enjoyable dining experience.

Skills

Customer service

Teamwork

Flexibility

Communication

Professional demeanor

Tools

POS system

QR code payments

Job description

Applebee’s Neighborhood Grill + Bar is seeking a server who will delight guests by providing courteous, timely service and menu guidance. This role emphasizes friendly interactions, accurate order entry in the POS, and teamwork to ensure a smooth dining experience.

The position requires a flexible schedule, willingness to host guests in a fast-paced environment, and the ability to lift up to 20 pounds. A positive attitude and reliable work ethic are essential for success.