Guest-Focused Restaurant Leader

Kaskaid Hospitality; Rochester (MN); On-site; USD 62,000 - 68,000; Full time

Job summary

Kaskaid Hospitality seeks a seasoned restaurant manager to lead our front-of-house team, ensure exceptional guest experiences, and oversee staff development in Rochester, MN. This salaried role requires strong leadership, compliance with safety standards, and a focus on consistent service quality across shifts.

The successful candidate will manage recruitment, training, scheduling and performance, while driving operational excellence, financial controls, and collaborative teamwork with chefs and

Qualifications

• High school diploma or GED required.
• 3 years of supervisory experience including alcoholic beverage service.
• Experience managing POS systems and daily cash controls.
• Operational knowledge of cash registers, cash handling procedures and reconciliations.
• Strong customer service experience and high quality consciousness.
• Ability to supervise and motivate others as a role model; knowledge of supervisory practices.
• Excellent communication, problem solving, planning, organizational and creative skills.

Responsibilities

• Provide positive interactions with guests and maintain relationships.
• Manage HR functions: recruitment, selection, orientation, training, scheduling and performance management.
• Implement two-way communication with staff; conduct pre meal, weekly and monthly meetings.
• Maintain positive working relationships with clients and service teams.
• Ensure timely meal service, food quality, safety and cleanliness; supervise service hours.
• Respond to guest complaints in person or via email.
• Schedule staff and approve shift pickups in Hotschedules.
• Train staff to perform duties effectively.

Skills

Guest service excellence

Staff supervision

Communication

Training & development

Problem solving

Time management

Interpersonal skills

Education

High school diploma or GED

Tools

POS systems - Aloha

Cash handling procedures

Microsoft Office

Aloha POS

Compeat

Tripleseat

Hotschedules

Job description

Kaskaid Hospitality seeks a seasoned restaurant manager to lead our front-of-house team, ensure exceptional guest experiences, and oversee staff development in Rochester, MN. This salaried role requires strong leadership, compliance with safety standards, and a focus on consistent service quality across shifts.

The successful candidate will manage recruitment, training, scheduling and performance, while driving operational excellence, financial controls, and collaborative teamwork with chefs and