Restaurant Operations & Guest Experience Leader

Kaskaid Hospitality; Minneapolis (MN); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Job summary

Kaskaid Hospitality in Minneapolis seeks an Assistant General Manager to ensure exceptional guest experiences and manage restaurant operations. This role involves overseeing staff, maintaining quality service, and training team members.

Applicants should have at least 3 years of supervisory experience and a strong customer service background. The position offers a competitive salary between $70,000 and $75,000 annually, with a 50-hour work week expected.

Qualifications

• Minimum 3 years of experience, including supervisory experience.
• Strong customer service and knowledge of customer service techniques.
• ServSafe or Department of Health certification is a plus.

Responsibilities

• Manage the human resource function in the restaurant.
• Ensure timely meal service and overall food quality.
• Train staff in proper job execution and handle guest complaints.

Skills

Customer service experience

Supervisory experience

Problem-solving skills

Effective communication

Knowledge of Microsoft Office

Ability to multi-task

Education

High school diploma or GED

Tools

POS systems

Aloha

Tripleseat

Hotschedules

Job description

Kaskaid Hospitality in Minneapolis seeks an Assistant General Manager to ensure exceptional guest experiences and manage restaurant operations. This role involves overseeing staff, maintaining quality service, and training team members.

Applicants should have at least 3 years of supervisory experience and a strong customer service background. The position offers a competitive salary between $70,000 and $75,000 annually, with a 50-hour work week expected.