Security Patrol Officer – Multiple Shifts Available

Career Site Brand; Florida; Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

401K matching

Employee assistance

Paid time off

Travel discounts

ClubGo points

Tuition reimbursement

Continuing education

Zusammenfassung

Holiday Inn Club Vacations in Kissimmee, Florida is seeking a Security Patrol Officer to maintain a safe environment across the resort, greeting guests and safeguarding assets. This full-time, on-site role offers flexible shifts including mornings, afternoons, and overnight coverage.

You will patrol, respond to incidents, assist with first aid, document visits, and enforce access procedures while maintaining a guest-focused approach.

Qualifikationen

• Must be at least 21 years old.
• Valid driver’s license with at least 3 years driving experience.
• Strong customer service and guest-focused attitude.
• Knowledge of standard safety protocols and emergency procedures.
• Clear verbal and written communication under pressure.

Aufgaben

• Greet guests, provide resort guidance, and direct guests to destinations.
• Document visitors and manage access procedures.
• Patrol the resort to protect guests, employees, and assets.
• Respond to accidents, administer first aid, and contact emergency services when needed.
• Complete injury documentation and assist with employee drug/alcohol testing as appropriate.
• Identify suspicious individuals and address safety hazards per procedures.
• Dispatch calls clearly and during incidents.

Kenntnisse

Customer service

Verbal communication

Decision making

Safety procedures

Jobbeschreibung

Security Patrol Officer – Multiple Shifts Available

Job Category: Resort Operations

Requisition Number: SECUR022416

• Posted : October 30, 2026
• Full-Time

Locations

Showing 1 location

Orange Lake Resort
Kissimmee, FL 34747, USA

Description

At Holiday Inn Club Vacations, we create meaningful travel experiences for families. We make vacations easy to plan and hard to forget, and we bring that same care to how we support our team members. Our culture is grounded in Caring, Courage and Creativity—values that shape how we serve our guests, work together and grow.

Help keep guests, team members, and resort operations safe.

As a Security Patrol Officer, you will serve as a visible and approachable presence throughout the resort. You will help protect guests, employees, and company assets while supporting a welcoming environment. This high guest-contact role requires sound judgment, professionalism, strong communication, and a guest-focused mindset. You will also respond to injuries, accidents, safety concerns, and situations that may affect the orderly operation of the resort.

Role at a glance

• Location: Orange Lake Resort
• Schedule: Multiple shifts available, including morning/midshift from 7:00 a.m.–7:30 p.m., second shift from 3:00–11:30 p.m., and overnight from 11:00 p.m.–7:00 a.m.
• Driver requirement: Valid driver’s license, at least one year of driving experience, and compliance with company motor vehicle policy standards

What you’ll do

• Greet guests warmly, provide resort guidance, and offer directions to help them reach their destinations.
• Document visitors entering the property and support appropriate access procedures.
• Patrol the resort to help protect guests, employees, and company assets.
• Respond to accidents and injuries, administer first aid, and contact emergency services when necessary.
• Complete required injury documentation and assist with employee drug and alcohol testing when appropriate.
• Identify and engage suspicious individuals while supporting the orderly operation of the resort.
• Recognize and address safety hazards, cleanliness concerns, and other emergency situations according to department procedures.
• Dispatch calls appropriately and communicate clearly during incidents.

What you’ll bring

• At least 21 years of age.
• Valid driver’s license, at least three years of driving experience, and compliance with company motor vehicle policy standards.
• Strong customer service skills and a guest-focused attitude.
• Knowledge of standard safety protocols and emergency procedures.
• Strong verbal and written communication, sound judgment, and the ability to work under pressure.

It’s a plus if you have

• Security experience in a guest-facing hospitality environment.
• Familiarity with resort layouts, activities, functions, fire procedures, and emergency response practices.

What we offer

• Matching 401K
• Employee Assistance Program
• Paid Time Off
• Travel Benefits/Discounts & FREE Points (ClubGo)
• Tuition Reimbursement & Continuing Education
• Outstanding Company Culture

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.