Guest-Focused Housekeeping Operations Coordinator

Omni Hotels & Resorts; Fort Worth (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Omni Hotels & Resorts is seeking a housekeeping coordinator to organize daily work assignments for the department and handle guest and associate calls. You will dispatch tickets and maintain smooth day-to-day office operations for housekeeping.

Responsibilities include supervising interactions with Front Desk and other departments, monitoring computer systems, and inspecting guest rooms to uphold cleanliness and room readiness standards.

Qualifications

• Must speak, read, write and understand the primary language used in the workplace (English).
• Conversational Spanish preferred, but not required.

Responsibilities

• Coordinate daily housekeeping work assignments for room attendants, housemen, seamstress and turndown attendants.
• Answer guest and associate calls and dispatch work tickets appropriately.
• Manage day-to-day office operations for the housekeeping department.
• Communicate effectively with all departments, including engineering.
• Monitor computer system and maintain organization within the department.
• Walk the floors to inspect guest rooms and ensure cleanliness and order.

Skills

Communication skills

English proficiency

Basic computer skills

Conversational Spanish (preferred)

Job description

Omni Hotels & Resorts is seeking a housekeeping coordinator to organize daily work assignments for the department and handle guest and associate calls. You will dispatch tickets and maintain smooth day-to-day office operations for housekeeping.

Responsibilities include supervising interactions with Front Desk and other departments, monitoring computer systems, and inspecting guest rooms to uphold cleanliness and room readiness standards.