Housekeeping Operations Coordinator — Guest Experience

Travel Leisure Resort Development Inc; New Orleans (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Disability insurance

Paid time off (seasonal note: PTO for

Volunteer day program

Wellness program

Job summary

Travel + Leisure Co. is seeking a Housekeeping Coordinator to oversee daily housekeeping operations, scheduling, supervision, and training of housekeepers to ensure top-quality service. The role emphasizes efficient delivery and adherence to high standards across the resort operations.

The position requires strong customer service, professional appearance, and the ability to handle confidential information while analyzing data to drive improvements in housekeeping performance.

Qualifications

• Demonstrated understanding and application of management approaches for work direction, motivation, performance management and disciplinary action.
• Demonstrate the highest level of customer service to current and prospective guests to maintain a positive brand image and company reputation.
• Professional appearance and excellent communication skills in dealing with guests and associates.
• Ability to keep sensitive information confidential.
• Demonstrate analytical ability to grasp numbers and understand their impact.

Responsibilities

• Organize the daily operations of the housekeeping department, schedule, supervise, and train Housekeepers.
• Generate various operational reports for the Housekeeping department.
• Perform inspections and maintain OSHA and GHS regulations.

Skills

Management

Customer service

Communication

Confidential information handling

Analytical skills

Job description

Travel + Leisure Co. is seeking a Housekeeping Coordinator to oversee daily housekeeping operations, scheduling, supervision, and training of housekeepers to ensure top-quality service. The role emphasizes efficient delivery and adherence to high standards across the resort operations.

The position requires strong customer service, professional appearance, and the ability to handle confidential information while analyzing data to drive improvements in housekeeping performance.