Housekeeping Operations Coordinator: Guest Service Focus

Omni Hotels & Resorts; Bretton Woods (NH); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Comprehensive training

Mentoring

Job summary

Omni Mount Washington Resort & Spa in Bretton Woods, NH, seeks a diligent Housekeeping Supervisor to coordinate daily housekeeping assignments, manage room status, and support front desk communications. You will lead room attendants, ensure timely turnovers, and maintain inventory accuracy across the department.

The role emphasizes teamwork, attention to detail, and proactive problem solving in a premier resort environment, with comprehensive training and career growth opportunities available.

Qualifications

• High school diploma or equivalent.
• 1+ year housekeeping supervisory experience preferred.
• Flexible schedule and ability to work holidays/weekends.

Responsibilities

• Open housekeeping department and assign rooms to staff.
• Coordinate with Front Desk and Supervisors to optimize room turnover.
• Monitor PMS and department stats for timely action.
• Communicate guest requests and supplies to relevant teams.
• Maintain cleanliness and organization within the department.

Skills

Attendance

Team supervision

Communication

PMS knowledge

Education

High School Diploma

Tools

Birchstreet

Kronos

Synergy

Outlook

PMS

Job description

Omni Mount Washington Resort & Spa in Bretton Woods, NH, seeks a diligent Housekeeping Supervisor to coordinate daily housekeeping assignments, manage room status, and support front desk communications. You will lead room attendants, ensure timely turnovers, and maintain inventory accuracy across the department.

The role emphasizes teamwork, attention to detail, and proactive problem solving in a premier resort environment, with comprehensive training and career growth opportunities available.