Guest-Focused Food Service Pro

Pollo Tropical; Kendall (FL); On-site; USD 16,531 - 20,664; Full time

Job summary

Pollo Tropical in Kendall, FL is seeking a Team Member to support front-of-house and kitchen operations. You will greet customers, take orders, and ensure accurate service while maintaining a friendly, efficient dining environment.

You will assist with food preparation, food safety, stock management, and cash handling using POS systems. The role requires reliability, ability to multi-task, and clear English communication.

Qualifications

• Must be able to greet and respond to customers in a friendly manner.
• Must be able to multi-task and work well under pressure.
• Minimum age 16 years.

Responsibilities

• Greet and thank customers.
• Take customer orders and relay to kitchen or use POS.
• Relay orders from service counter to kitchen operations.
• Prepare and serve food and beverages using kitchen equipment while following safety procedures.
• Stock kitchen and service areas with food, beverage, and supplies.
• Process payments and provide correct change using the cash register.
• Maintain cleanliness of dining and restaurant premises.
• Observe alcohol laws where applicable.

Job description

Pollo Tropical in Kendall, FL is seeking a Team Member to support front-of-house and kitchen operations. You will greet customers, take orders, and ensure accurate service while maintaining a friendly, efficient dining environment.

You will assist with food preparation, food safety, stock management, and cash handling using POS systems. The role requires reliability, ability to multi-task, and clear English communication.