Restaurant Team Member: Fast-Paced Food Service

Pollo Tropical; Florida; On-site; USD 17,000 - 21,000; Full time

Job summary

Pollo Tropical in Florida is seeking team members to support guest dining experiences by greeting customers, taking orders, and ensuring quick, accurate service. You will work across front-of-house and kitchen areas, maintaining food safety, cleanliness, and a welcoming atmosphere.

The role requires the ability to multitask in a fast-paced environment, operate POS systems, and adapt to changing shifts. Prior hospitality experience is helpful, and candidates must be at least 16 years old and able

Qualifications

• Must be able to speak English in positions requiring immediate customer contact.
• Able to learn POS Cash Register, Kitchen Screens, Recipes.
• Must be able to navigate and use technology such as iPads, laptops, and other digital tools.

Responsibilities

• Greet and thank customers
• Place customer food and beverage orders through verbal communication and/or automated systems.
• Relay customer orders from service counter to kitchen operations.
• Cook, prepare, package and pour food and beverages using kitchen equipment with proper food safety procedures.
• Stock kitchen and service areas with food, beverage, packaging and service materials.
• Fill food and beverage orders as part of kitchen and service operations.
• Collect customer payments and return change via cash register.
• Unload deliveries of food, beverage, packaging and serving materials.
• Clean the interior and exterior of the restaurant; sweep, mop, scrub, and wipe surfaces.
• Observe alcoholic beverage laws when applicable.
• Maintain safe public access to the restaurant.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Multitasking

English language

Cash handling

Teamwork

Tools

POS Cash Register

Kitchen Screens

iPads

Laptops

Job description

Pollo Tropical in Florida is seeking team members to support guest dining experiences by greeting customers, taking orders, and ensuring quick, accurate service. You will work across front-of-house and kitchen areas, maintaining food safety, cleanliness, and a welcoming atmosphere.

The role requires the ability to multitask in a fast-paced environment, operate POS systems, and adapt to changing shifts. Prior hospitality experience is helpful, and candidates must be at least 16 years old and able