Guest-Focused Food Service Team Member

Pollo Tropical; Miami (NM); On-site; USD 25,000 - 32,000; Full time

Job summary

Pollo Tropical is seeking team members to assist with food preparation, order taking, and customer service in a fast-paced dining environment. You will greet customers, relay orders to kitchen staff, and ensure cleanliness across dining and service areas.

Responsibilities include stocking supplies, handling payments, and assisting with opening/closing duties. Candidates must be at least 16 years old and able to work in a team-oriented setting with strong customer focus.

Qualifications

• Must be at least 16 years of age.
• Ability to greet and assist customers with courtesy.
• Ability to operate POS and cash handling procedures.
• Ability to work in a fast-paced dining environment.

Responsibilities

• Greet customers and take their orders accurately.
• Relay orders to kitchen staff and prepare/assemble food as needed.
• Maintain cleanliness of dining and service areas.
• Stock supplies and assist with closing duties as required.
• Handle payments and provide correct change to customers.

Skills

Customer service

Multitasking

Communication

English proficiency

Cash handling

Tools

POS System

Kitchen equipment safety

Job description

Pollo Tropical is seeking team members to assist with food preparation, order taking, and customer service in a fast-paced dining environment. You will greet customers, relay orders to kitchen staff, and ensure cleanliness across dining and service areas.

Responsibilities include stocking supplies, handling payments, and assisting with opening/closing duties. Candidates must be at least 16 years old and able to work in a team-oriented setting with strong customer focus.