Guest Experience Office Coordinator — Park Perks

Entertainment Places; Tampa (FL); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

FREE park admission

Discounts on park tickets and passes

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

Busch Gardens in Tampa, FL is seeking an organized administrative assistant to support dept operations and guest services. You will handle calls, maintain files, assist with scheduling, and process purchase requisitions while providing friendly, professional service.

The role requires a high school diploma, 1 year of office experience, MS Office skills, and the ability to lift 25 lbs. Weekend/evening availability is preferred.

Qualifications

• 1 year experience in an office environment providing administrative support.
• Strong teamwork, multi-tasking and guest service skills.
• Valid Florida driver’s license.
• Computer skills including MS Office, PowerPoint and Excel.
• General knowledge of SAP purchasing, work order system and financial input.
• Excellent written and verbal communication.
• Ability to answer multi-line phones with good etiquette.
• Able to lift 25 lbs. and work in a fast-paced environment.
• Scheduling flexibility for weekends, evenings and holidays.

Responsibilities

• Handle incoming and outgoing calls.
• Respond to inquiries via phone, email, letter or in person with first-rate guest service.
• Maintain department files per guidelines.
• Assist in ambassador records and timekeeping files.
• Process department purchase requisitions and check requests.
• Assist with expense reports as requested.
• Assist as a scheduler within management parameters.
• Create work orders and coordinate with General Services.
• Coordinate equipment repairs with vendors.
• Assist leadership in data analysis.
• Support other department roles, including park-wide tasks.
• Other duties as assigned.

Skills

Customer service

PowerPoint

Excel

SAP

Office equipment

Communication skills

Multitasking

Teamwork

Education

High school diploma

Tools

SAP

Microsoft Office

Job description

Busch Gardens in Tampa, FL is seeking an organized administrative assistant to support dept operations and guest services. You will handle calls, maintain files, assist with scheduling, and process purchase requisitions while providing friendly, professional service.

The role requires a high school diploma, 1 year of office experience, MS Office skills, and the ability to lift 25 lbs. Weekend/evening availability is preferred.