Guest-Focused Auto Service Advisor

Asbury; Smyrna (GA); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays

Paid time off

Stock awards

Medical insurance

401k match

Tuition assistance

Career development

Job summary

Asbury Nalley Automotive in Smyrna, GA is seeking a Service Advisor to greet customers, obtain vehicle information, present repair estimates, and schedule service accordingly.

You will build rapport, promote services per manufacturer specs, and ensure CSI targets while complying with all guidelines; previous service-advisor experience preferred; must have valid driver's license and pass background/drug test.

Qualifications

• Customer service oriented with a focus on guest satisfaction.
• Strong communication, listening, and problem-solving abilities.
• Ability to navigate service processes and estimate repairs accurately.

Responsibilities

• Greet customers and obtain pertinent vehicle information.
• Promote and explain recommended maintenance and services.
• Provide complete and accurate repair estimates to customers.

Skills

Customer service

Phone skills

Computer skills

Automotive knowledge

Education

High school diploma

Tools

CRM software

Job description

Asbury Nalley Automotive in Smyrna, GA is seeking a Service Advisor to greet customers, obtain vehicle information, present repair estimates, and schedule service accordingly.

You will build rapport, promote services per manufacturer specs, and ensure CSI targets while complying with all guidelines; previous service-advisor experience preferred; must have valid driver's license and pass background/drug test.