Guest-First Workshop Lead — Bonus Eligible

Build-A-Bear; East Rutherford, Northern (NJ, KY); Hybrid; USD 28,000 - 29,000; Full time

Benefits offered by this job

Monthly bonus

Job summary

East Rutherford, NJ-based Build-A-Bear Workshop is seeking a Full Time Assistant Manager to support the store manager in all aspects of store operations, ensuring exceptional Guest service, effective staff management, and strong execution of sales and marketing strategies.

The role emphasizes leading shifts, hiring and promotions decisions, coaching the team to deliver an Experience First culture, and maintaining brand standards across merchandising, security, inventory, and daily tasks.

Qualifications

• 2 years of store management experience in a customer-centric setting.
• High school diploma required; associate's degree preferred.

Responsibilities

• Assist the Chief Workshop Manager in directing daily assignments and schedules.
• Participate in hiring decisions and staff development.

Skills

Leadership

Customer service

Staff coaching

Education

High school diploma

Associate's degree

Job description

East Rutherford, NJ-based Build-A-Bear Workshop is seeking a Full Time Assistant Manager to support the store manager in all aspects of store operations, ensuring exceptional Guest service, effective staff management, and strong execution of sales and marketing strategies.

The role emphasizes leading shifts, hiring and promotions decisions, coaching the team to deliver an Experience First culture, and maintaining brand standards across merchandising, security, inventory, and daily tasks.