Guest-First Shift Leader | Food & Service Excellence

Paradies Na; Austin, Northern (TX, KY); Hybrid; USD 38,000 - 54,000; Full time

Job summary

Paradies Lagardère is hiring a Team Leader in Austin, TX to help train staff and ensure guest satisfaction by upholding service standards and SOPs. You will lead shifts, delegate tasks, and model exceptional hospitality while maintaining cleanliness and safety.

The role requires strong communication, the ability to work in a fast-paced environment, and a commitment to a positive, inclusive team culture. Prior food and beverage experience is preferred.

Qualifications

• High School diploma or GED.
• ServSafe Certification or equivalent preferred.
• Excellent customer service skills and the ability to communicate effectively in English.
• Ability to lead a team and work well under pressure.

Responsibilities

• Lead each shift by delegating duties and ensuring tasks are completed.
• Greet guests and answer questions while upholding SOPs and service standards.
• Train and mentor team members to provide first-class guest experiences.
• Maintain cleanliness, safety, and organization throughout the restaurant.
• Assist with inventory, food prep, and coordination with management.

Skills

Customer service

Leadership

English communication

Team collaboration

Self-motivation

Education

High School diploma or GED

ServSafe Certification or equivalent preferred

Tools

-

Job description

Paradies Lagardère is hiring a Team Leader in Austin, TX to help train staff and ensure guest satisfaction by upholding service standards and SOPs. You will lead shifts, delegate tasks, and model exceptional hospitality while maintaining cleanliness and safety.

The role requires strong communication, the ability to work in a fast-paced environment, and a commitment to a positive, inclusive team culture. Prior food and beverage experience is preferred.