Guest Experience Team Lead

Paradies Lagardère; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Paradies Lagardère in Austin, TX is seeking a Team Leader to supervise shifts, train staff, and ensure guest satisfaction in a fast-paced environment. You will lead by example, maintain high standards of service, and uphold our SOPs to deliver first-class experiences for travelers.

You will mentor teammates, enforce food safety and cleanliness, and foster a positive, respectful workplace. Excellent communication and leadership are essential for success.

Qualifications

• High School diploma or GED is required.
• ServSafe Certification or equivalent preferred.
• Strong communication and leadership skills.

Responsibilities

• Lead each shift by delegating duties and checking progress.
• Provide courteous, friendly service to guests and team members.
• Train and develop staff to meet SOPs and standards.
• Ensure food safety, cleanliness, and restaurant appearance.
• Maintain professional image and follow grooming guidelines.

Skills

Leadership

Customer service

Communication

Team coordination

Education

High School diploma or GED

ServSafe Certification

Job description

Paradies Lagardère in Austin, TX is seeking a Team Leader to supervise shifts, train staff, and ensure guest satisfaction in a fast-paced environment. You will lead by example, maintain high standards of service, and uphold our SOPs to deliver first-class experiences for travelers.

You will mentor teammates, enforce food safety and cleanliness, and foster a positive, respectful workplace. Excellent communication and leadership are essential for success.